Water damage restoration in Crescent City
Burst pipe, leak or flooding? Call and we'll connect you with a local water damage pro.
Call (772) 555-0101Main Street Water Damage is a free referral service. We connect you with independent local service providers. We don't do the work ourselves.
Castillo de San Marcos, St. Augustine"Florida's First Coast" is the name the Northeast Florida Regional Council uses for its seven-county region of Baker, Clay, Duval, Flagler, Nassau, Putnam and St. Johns Counties. The council cites 140 miles of coastline and five barrier islands.
The City of Jacksonville had 949,611 residents in the April 1, 2020 Census and a July 1, 2025 estimate of 1,017,689. Duval County had 995,567 and an estimate of 1,062,963, with a July 1, 2025 estimate of 479,651 housing units and a 58.2% owner-occupied rate (2020-2024).
Census Bureau 2020 counts and July 1, 2025 estimates for the other counties in the First Coast:
- St. Johns: 273,425 and 346,328
- Clay: 218,245 and 239,593
- Nassau: 90,352 and 106,879
- Baker: 28,259 and 29,737
- Flagler: 115,378 and 140,360, with 83.0% owner-occupied housing
- Putnam: 73,321 and 77,734, with 75.4% owner-occupied housing
Common problems
- Burst or leaking pipes, including supply lines to sinks, toilets and washing machines
- Roof leaks after heavy rain or wind, often showing up first as a ceiling stain
- Water heater leaks and failures
- Flooding from storms, overwhelmed drainage or rising water
- Appliance leaks from dishwashers, refrigerators and ice makers
- Sewer and drain backups
Help with a specific problem
What homes in the First Coast are up against
In Hurricane Matthew on October 7, 2016, NWS Jacksonville reported a water level of 5.14 ft above NAVD88 at the Mayport gauge in Duval County, which it called the second-highest on record since the 1898 hurricane. Water flowed across Anastasia Island in St. Johns County about 2.5 feet above ground. Matthew's 48-hour rainfall reached 8.15 inches at Jacksonville Heights and 8 inches at Ortega in Duval County, and 7.54 inches near Lakeside in Clay County.
In August 2024, Hurricane Debby brought 9.27 inches of rain at Hilliard in Nassau County and 7.28 inches at Sawgrass in St. Johns County. North Fork Black Creek in Clay County crested at 20.13 ft on Aug. 6. In September 2024, Helene's storm surge sent St. Johns River water over the riverbank onto Lomax Street and flooded Riverside Avenue to the undercarriage of cars in Duval County.
Storms that hit close to home
Storms on the First Coast have brought river flooding, surge and heavy rain.
- Hurricane Irma, September 11, 2017: the St. Johns River gauge at the Main Street Bridge in downtown Jacksonville reached a record crest of 5.57 ft NAVD88, above the 4.12 ft record from Hurricane Dora in 1964. About 350 water rescues were made in Duval County.
- Hurricane Matthew, October 2016: surge and tide inundation of 5 to 7 ft above ground along the coasts of Flagler, St. Johns and Duval Counties, and major to extreme beach erosion from Flagler Beach to Micklers Landing.
- Hurricane Ian, September 28-30, 2022: up to 15.0 inches of rain at the Bunnell wastewater plant in Flagler County, and river flooding that inundated dozens of homes in Welaka and Satsuma.
- August 10, 2020: thunderstorms dropped 2 to 5 inches of rain in about two hours along the I-95 corridor, flooding streets in the Riverside, Avondale, Murray Hill and Ortega areas.
In the news
- Hurricane scam: Florida sues company over millions in stolen insurance funds (opens in a new tab)
Florida's attorney general sued Evolve Construction in September 2026, alleging it took insurance money from Hurricane Ian and Milton victims, mostly seniors, for roof, mold and restoration work it never started. Verify licenses and avoid big upfront payments.
- Flood insurance will be mandatory for most Citizens policyholders by 2027 (opens in a new tab)
Citizens Property Insurance is phasing in a flood insurance requirement for its homeowners that reaches all remaining policies Jan. 1, 2027, even outside FEMA flood zones. Homeowners policies exclude rising water, and noncompliance can cost you your Citizens coverage.
- Florida DBPR Takes Action Against Unlicensed Contractors Targeting Floridians Impacted by Hurricanes Helene and Milton (opens in a new tab)
After Hurricanes Helene and Milton, Florida's licensing agency ran stings in Pinellas County that led to more than 50 arrests of people soliciting unlicensed plumbing, roofing, electrical and structural repairs. The state urges homeowners to verify licenses and report violators.
- POST TROPICAL CYCLONE REPORT...HURRICANE NICOLE...UPDATED (opens in a new tab)
Hurricane Nicole's surge and wind damaged 299 structures in Flagler County around Nov. 9, 2022, 24 of them severely, and undermined A1A. St. Johns and Duval beaches eroded and Duval had 25,000+ outages. Coastal homes can face surge flooding and wind damage together.
- POST TROPICAL CYCLONE REPORT...HURRICANE IAN...UPDATED (opens in a new tab)
Ian's rain and surge on Sept. 28-30, 2022 flooded homes along the First Coast's rivers: dozens inundated in Welaka and Satsuma (Putnam), a record tide at Dunns Creek, 15 inches of rain near Bunnell, 300+ St. Johns calls, and two Duval families displaced by fallen trees.
Permits and rules
- Mold work over 10 square feet is regulated. Florida's Department of Business and Professional Regulation licenses mold remediators and assessors, with exemptions for some other licensed trades. An assessor generally can't also do the remediation on the same home within 12 months.
- Insurance claim deadlines. Notice of a new property insurance claim must be given within 1 year of the date of loss, or 18 months for a supplemental claim. For a hurricane, the date of loss is the landfall date.
- No assignment of benefits. For residential property policies issued on or after January 1, 2023, you can't sign your insurance benefits over to a contractor. Be wary of anyone who asks you to.
What affects the cost
Prices vary by provider and by how much was affected, so ask for an estimate. What usually affects the cost:
- How large an area got wet, and for how long
- Whether the water was clean, like a supply line, or contaminated, like sewage or floodwater
- How much material has to come out, such as drywall, flooring or insulation
- Whether mold has started to grow
- Drying equipment and how many days it runs
- Rebuilding after the drying is done
What happens when you call
- You call the number on this page. A short automated assistant asks two or three questions, such as what's wrong and your ZIP code, so we can find the right provider.
- We connect your call to an independent water damage provider who serves Crescent City.
- You talk with the provider directly about the problem, timing and price before any work starts.
Main Street Water Damage doesn't charge you for the referral. The provider sets their own prices and does the work. Calls are recorded for quality and billing.
Around the First Coast
Incorporated communities by county, as the Northeast Florida Regional Council lists them, with the county seat first:
- Duval: Jacksonville, Atlantic Beach, Baldwin, Jacksonville Beach and Neptune Beach
- Clay: Green Cove Springs, Keystone Heights, Orange Park and Penney Farms
- St. Johns: St. Augustine, with St. Augustine Beach the only other incorporated community the council names
- Nassau: Fernandina Beach, Callahan and Hilliard
- Baker: Macclenny and Glen St. Mary
- Flagler: Bunnell, Beverly Beach, Flagler Beach, Marineland and Palm Coast
- Putnam: Palatka, Crescent City, Interlachen, Pomona Park and Welaka
Flagler and Putnam are the two outer counties of the council's seven-county region.
Questions people ask
What should I do first?
If it's safe, shut off the water at the main valve and turn off power to wet areas. Move valuables out of the water and take photos of the damage.
How long does drying take?
It depends on how much got wet and what it's made of. Your provider measures moisture and can tell you how long their equipment needs to run.
Will insurance cover it?
It depends on your policy and the cause. Sudden leaks are often treated differently from flooding or slow leaks. Check with your insurer and report the claim promptly.
Who will come to my home?
An independent water damage provider who serves Crescent City. Main Street Water Damage connects you; the provider does the work and sets the price.